Company Privacy Statement
This Privacy Policy aims to give you information on how The company collects and processes your personal data including any data you may provide via our website when you purchase our certification services (through our website or by getting in contact with us directly), when you register with us as a member or when you otherwise contact us.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this Privacy Policy carefully together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware and understand our practices regarding how and why we are using your personal data and how we keep it secure. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.
Data Handling
We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site
Our main aim in gathering Your Personal Information is to provide You with a customised service
We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information
We will only collect record share process and store Personal Information which is needed to:
- (a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
- (b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
- (c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
- (d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
- (e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
- a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
- b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise
We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties
If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You
If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose
If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so
Your Data: How It's Handled
We may use and analyse the information we collect so that we can manage and improve the services on the website. Demographic and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users.
The Organisation also uses third party services on this website to measure and analyse visitor information.
The Organisation will not (nor will it allow any third party to) use the statistical analytics tools to track or to collect personally identifiable information of visitors to this website. The Organisation will not associate any data gathered with any personally identifying information from any source as part of our use of the statistical analytics tools.
How we handle the data submitted by you
The Organisation is the data controller for your personal data that it collects. As your data controller, the Organisation has notified its activities to the Office of the Information Commissioner as required under the Law. Personal information will only be collected and/or processed by the University in accordance with Law.
Disclosure of your information
Except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior consent
Sharing Your Data
Except as outlined in this policy, we do not share your personal information with unaffiliated third parties unless you provide permission. However, we may share anonymized aggregate data with third parties such as advertisers.
Personal Information Security Policy
Proactive Online Security Measures
We actively secure confidential information collected online through advanced tools designed to prevent unauthorized access, viruses, phishing, and hacking attempts. Our security processes are continuously evaluated and improved to address new threats, ensuring the highest level of protection for your information.
Hyperlinks to External Websites
Occasionally, and at our discretion, we may feature or include third-party products or services on our website or link to external sites operated by third parties. These third-party sites operate under their own privacy policies, separate from ours. We hold no responsibility or liability for the content, activities, or privacy practices of these linked websites. Nevertheless, we are committed to protecting the integrity of our website and value feedback regarding these third-party sites. We encourage users to note the disclaimer that follows such links: "You are being redirected to a website outside of our organization. We are not responsible for any aspect of the external website.”
Phone Contact Information
If you need more information or have any concerns about our privacy practices, please contact us directly.